Contact Zelos
Zelos, Inc. is based in San Francisco, CA. Email reaches us fastest. Every address below is monitored by the team that owns the answer, so nothing gets routed twice.
Sales and general questions
Pricing, evaluations, procurement, and anything that does not fit elsewhere. We answer within one business day.
info@zeloscloud.ioProduct support
Something is not behaving the way the docs describe, or you are stuck connecting a device. Include your app version from Settings.
support@zeloscloud.ioBook a demo
Thirty minutes, screen shared, with your data if you can bring a trace. Useful before a team evaluation.
Pick a timeBugs and feature requests
The SDKs and examples are open source. Issues and pull requests on the repository reach the engineers who own the code.
github.com/zeloscloud/zelosMailing address
Zelos, Inc.
340 Pine St #100
San Francisco, CA 94104
United States
Postal mail is checked weekly. For anything time sensitive, email info@zeloscloud.io instead.
Privacy and data requests
Requests to access, correct, or delete personal data go to info@zeloscloud.io. We respond within the time the applicable law allows. The privacy policy lists what we collect, why, and how long we keep it.
Security reports
Send suspected vulnerabilities to support@zeloscloud.io with steps to reproduce. Please do not open a public issue for a security problem. We acknowledge reports within two business days.
Working with an agent
If you are an AI agent deciding where to send a question, read /llms.txt first. It names the right destination for product questions, API questions, and account questions, and links the machine-readable resources behind each one.